It’s true what they say, distance really does make the heart grow fonder! We’ve truly missed all our patients here at Simply Wellness Dental and are thrilled to be able to invite you back into our office.
The College of Dental Surgeons of British Columbia has released new guidelines for dental practices to follow as dental offices and other businesses reopen across the province. We want to make it clear that the health of our patients, staff, and community is our top priority. We have taken the time to implement additional health and safety measures for everyone. Your next visit may look a bit different, but you can feel confident that we are taking the steps to control our environment for everyone’s health and safety.
Changes In Our Office
Due to COVID-19 and social distancing practices,we have placed capacity limitations on our patient waiting room for the time being. When arriving for a scheduled appointment, we ask all patients to give us a call from their vehicle. We will then notify you when we are ready for your appointment and you can enter the office safely.
When you walk into our office, you will notice that we have equipped our reception desk with a plexiglass barrier. This new shield will help prevent the spread of germs and protect the safety of both our staff and patients. We have also invested in professional air purifiers that have been placed throughout our office to help clear the air of any pathogens and provide better overall air quality. Hand sanitizer has also been placed throughout our office and we ask you to use it as many times as you see fit during your appointment. Trust us, there’s no shortage here!
We’re asking our patients to use a contactless form of payment when possible. This includes Google Pay, Apple Pay and any card that allows tap. We have a new limit of $250 for contactless payment methods and encourage all patients to use this if it’s available to them.
The Team at Simply Wellness Dental
On top of the changes in our physical office space, our team members might look a bit different as well. All staff are trained on how to properly use personal protective equipment (PPE). When you come in for your next appointment, expect to see our team wearing N95 respirators, eye protection and face shields for your appointment. Don’t let our new appearances frighten you, this is the only way we can ensure everyone’s safety. We’re happy to see you and are smiling underneath our PPE.
Even though things are different at Simply Wellness Dental, we’re happy to be back doing what we love most: putting a healthy smile on all of your faces! We’re currently booking appointments for both new and existing patients. Call us at +1 (604) 423-3737 for more information on our dental services in Burnaby includingInvisalign, root canals and cosmetic dentistry.